I recently got my advice on how to minimize call volume quoted on nanorep.com. We love talking to you all of course! :) But that costs us money and we'd be doing a better job if all the information was clearly laid out so you didn't even have reason to have to pick up the phone.
That's pretty much what I told them anyways...I'm about the 7th or 8th entry down. It will be easy to find me because the first 7 bio pics are all people in suits and then I show up with bio pic eating pizza, LOL! I didn't provide one and she used my google ID...
http://www.nanorep.com/important-tips-to-reduce-call-center-volume
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